3 lessons I learned from dealing with fences

Hello everyone, I am Marco from Fenceshop, and today I would like to share with you the three most important lessons I learned from selling fences. Thanks to my experience both on-site and in the office, I have accumulated valuable knowledge that I now want to share with you. Let's see together what these fundamental lessons are.

First Lesson: Never give prices without seeing the job

The first lesson I learned is to never give prices without having seen the job. Often, when we are in the field, customers ask us for an approximate price for the realization of a fence. Out of courtesy or compassion, sometimes we feel obligated to give a figure. However, once back in the office and after a more accurate assessment, we realize that the real price is different and usually higher. This can create an embarrassing and uncomfortable situation with the client.

To avoid this problem, we have adopted a reverse strategy: if we absolutely have to give a preliminary price, we make it a bit higher than expected. During the quotation phase, if we discover that the real cost is lower, we make a good impression with the client. It is important to remember that indicative prices are not binding and that the official quotation is made only after seeing the job or with a precise list of materials.

Second Lesson: Always get written and signed confirmations

The second lesson I learned is the importance of always obtaining written and signed confirmations from clients. In the past, due to haste or negligence, both on my part and on the part of the clients, we often decided to proceed without anything in writing. This led to misunderstandings and difficulties in remembering the details of the agreements.

Now, we always insist on having written confirmations. This helps us avoid misunderstandings and provides a clear reference in case of disputes. Personally, I suffer from a poor memory, and having everything in writing helps me maintain order and precision in my work.

Third Lesson: Be modest and not presumptuous

The third lesson I learned is to be modest and not presumptuous. Even though we are professionals with a lot of experience, it is important to recognize that there are other professionals capable of doing excellent work at competitive prices. We should never underestimate the competition or think we are always the best.

This lesson taught me to consider the opinions and experiences of clients and to evaluate situations with humility. Being open and modest allows us to grow and constantly improve, both in our work and in life in general.

Conclusion

In conclusion, these three lessons taught me a lot, and I hope they can be useful to you as well. Always remember not to give prices without seeing the job, to get written confirmations, and to be modest and open to the opinions of others. These teachings not only improve our work but also help us grow as individuals.

Thank you for watching this video. If you have similar experiences or want to share your stories, I will be happy to read and respond to them. Remember to subscribe to the channel and visit our websites: www.reteplastic.it and www.fenceshop.eu. Thank you, and see you in the next video. Bye!

The first-class ecommerce for fences, posts and gates
Buy online with just a few clicks and receive the order where you want

3 lessons I learned from dealing with fences

First Lesson: Never give prices without seeing the job

Second Lesson: Always get written and signed confirmations

Third Lesson: Be modest and not presumptuous

Conclusion

Our online store payment methods

We are here to meet your every need

The first-class ecommerce for fences, posts and gates Buy online with just a few clicks and receive the order where you want

3 lessons I learned from dealing with fences

First Lesson: Never give prices without seeing the job

Second Lesson: Always get written and signed confirmations

Third Lesson: Be modest and not presumptuous

Conclusion

Our online store payment methods

We are here to meet your every need

The first-class ecommerce for fences, posts and gates
Buy online with just a few clicks and receive the order where you want